Cloud Infrastructure Gateway
Critical Outage
HTTP 503•DATABASE_CONNECTION_TIMEOUT

503 Service Unavailable

The application gateway encountered an upstream database connection pool timeout. The primary database cluster at ep-cool-resonance-pooler.ap-south-1.aws.neon.tech:5432 failed to respond within the socket allocation window.

Error Code503_DATABASE_TIMEOUT
Upstream Clusterep-cool-resonance-pooler.ap-south-1.aws.neon.tech:5432
Database Targetbookyourartist_production
Cluster Regionap-south-1 (AWS Mumbai)
Timestamp (UTC)2026-10-12T10:35:42.189Z
Ray / Trace ID req_7f9e8a12c40b
neon-pg-pool.stderr.log (Upstream Proxy Output)DISCONNECTED